Welcome to INAPHELLA.
Throughout these Terms, “INAPHELLA”, “we”, “our”, and “us” refer to the owner and operator of this website. “You” and “your” refer to any visitor, customer, or user of our website.
These Terms govern your access to and use of our website, products, and services. By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms.
To place an order through our website, you must be at least 18 years of age, or the legal age required to enter into a binding agreement under the laws applicable in your country.
By placing an order, you represent and warrant that you meet these requirements.
Every INAPHELLA creation is individually handcrafted with great care and attention to detail.
Our creations may feature natural gemstones together with carefully selected complementary materials chosen for their artistic, functional, or structural qualities.
Because many of the materials we use are natural and every creation is handcrafted, slight variations in colour, texture, shape, size, or natural characteristics may occur.
These variations are part of the individuality and authenticity of each creation and are not considered defects.
We make every reasonable effort to ensure that all product descriptions, measurements, photographs, and information published on our website are accurate.
However:
We encourage customers to review all product descriptions, dimensions, and materials carefully before placing an order.
We reserve the right to correct typographical, descriptive, pricing, or technical errors where necessary.
All prices displayed on our website are shown in the applicable currency available at checkout.
Prices may be updated from time to time to reflect changes in material costs, operational expenses, exchange rates, market conditions, or other business considerations.
Any confirmed and fully paid order will never be affected by future price changes.
In the unlikely event of an obvious pricing or technical error, INAPHELLA reserves the right to decline or cancel an order before shipment. If payment has already been received, a full refund will be issued using the original payment method.
Orders are considered accepted only after successful payment has been received and an order confirmation has been issued.
Availability is updated as accurately as possible. However, if a product becomes unavailable after an order has been placed, we will notify you promptly and provide an appropriate solution, including a full refund where applicable.
In exceptional circumstances, INAPHELLA reserves the right to decline or cancel an order before shipment, including but not limited to:
Where payment has already been received, a full refund will be processed using the original payment method.
Many INAPHELLA creations are one-of-a-kind pieces.
Once purchased, these creations become permanently unavailable for purchase.
Archived product pages may remain visible as part of our portfolio, artistic archive, or for historical reference.
Custom creations are designed exclusively for the client who commissions them.
Production timelines, pricing, design approvals, and project details will be agreed upon individually before production begins.
Because every commissioned creation is personalised, cancellations, returns, or exchanges are generally not accepted once production has started, except where required by applicable law.
All content available on this website, including but not limited to:
is the exclusive intellectual property of INAPHELLA unless otherwise stated.
Any unauthorised copying, reproduction, imitation, adaptation, modification, publication, distribution, commercial exploitation, creation of derivative works, or use of any part of our creations, branding, written content, photographs, or visual identity is strictly prohibited without prior written permission from INAPHELLA.
This protection extends to our distinctive artistic concepts, handcrafted design language, branding, visual presentation, and overall creative identity, whether or not individual elements have been formally registered.
INAPHELLA expressly reserves all rights available under applicable copyright, intellectual property, trademark, unfair competition, and related laws, and reserves the right to pursue any available legal remedies where necessary.
You agree not to:
To the fullest extent permitted by applicable law, INAPHELLA shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Nothing in these Terms limits or excludes any liability or consumer rights that cannot legally be excluded under applicable law.
INAPHELLA shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, transportation disruptions, customs delays, government actions, pandemics, labour disputes, war, or other unforeseen events.
Certain services connected with our website may be provided by independent third-party service providers, including payment processing, shipping, website infrastructure, analytics, or communication services.
These providers operate under their own terms and privacy policies, for which they are independently responsible.
We may revise these Terms from time to time to reflect changes in our business, legal requirements, or operational practices.
The latest version will always be published on this page.
Your continued use of our website constitutes acceptance of any updated Terms.
These Terms are intended to be interpreted fairly, reasonably, and in accordance with applicable consumer protection and electronic commerce laws.
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between you and INAPHELLA regarding the use of this website and supersede any prior understandings, communications, or agreements relating to the same subject matter.
If you have any questions regarding these Terms, please contact us through our Contact page or our official communication channels.
Thank you for taking the time to read these Terms.
They are intended to create a clear, fair, and respectful relationship between you and INAPHELLA from the very beginning.
We appreciate your trust and look forward to creating something meaningful for you.